TERMS AND CONDITIONS

Immigrationcare provides services subject to the following terms and conditions. The purchase of any services from Immigrationcare.com is conditional upon accepting these terms and conditions.

Defined Terms

"Client" or "you" or "your" means the individual visiting our web or any of our subdomains, subdirectories and/or associated companies.

"GST" means any goods and services tax or similar tax imposed by the Commonwealth of Australia under the A New Tax System (Goods and Services Tax) Act 1999.

"GST" may also mean any goods and services tax or similar tax imposed by the government of Canada.

"VAT" means the Value Added Tax imposed by the United Kingdom.

"Client Area" means the secure online system managed by Immigrationcare.com which allows Clients to enter and update their personal information and access our Service from any computer with internet access.

"Profile" means the information provided by the Client about the Client and, if applicable, about the Client's family.

"Terms" means these terms and conditions.

License and Site Access

Immigrationcare.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Immigrationcare.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Immigrationcare.com. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Immigrationcare.com without express written consent. You may not use any meta tags or any other "hidden text" utilising Immigrationcare.com name or trademarks without the express written consent of Immigrationcare.com. Any unauthorised use terminates the permission or license granted by Immigrationcare.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Immigrationcare.com so long as the link does not portray Immigrationcare.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Immigrationcare.com logo or other proprietary graphic or trademark as part of the link without express written permission.

Electronic Communications

When you visit Immigrationcare.com, send e-mails to us or by communicating via the Client Area, you consent to communicating with us electronically and agree that all such communications (including agreements, notices, disclosure, etc.) satisfy all legal requirements to be in writing.

We will communicate with you by e-mail or by posting notices on this site. If the Client does not respond to any communication related to the provision of the Service within two (2) working days, such failure will be deemed as the Client's express consent to prepare the Service based on the information previously provided by the Client. If the information provided by the client is not sufficient to prepare the service, such failure to communicate may also be deemed as the Client's express consent to have their service terminated and payment forfeited.

Immigrationcare.com reserves the right not to respond to any query which is not sent through the Client Area.

You can elect to discontinue all future correspondence from Immigrationcare.com at any time by selecting the "Manage Your Account" link and the "Disable Emails to Me" link in the Client Area of our website. Immigrationcare.com will not be responsible for any loss of data or immigration advice resulting from the Client selecting to disable their emails.

You can elect to discontinue your account with Immigrationcare.com at any time by selecting the "My Account" link and the "Remove my Details" link in the Client Area of our website. Immigrationcare.com will not be responsible for any loss of data or immigration advice resulting from the Client selecting to discontinue their account.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Immigrationcare.com or its content suppliers, and is protected by Australian and international copyright and trademark laws. The compilation of all content on this site is the exclusive property of Immigrationcare.com and protected by Canadian and international copyright laws. All software used on this site is the property of Immigrationcare.com or its software suppliers, and is protected by Canadian and international copyright laws.

Your Profile

If you use this site, you are responsible for maintaining the confidentiality of your Profile and password, and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your Profile or password.

When accessing the Client Area, you are required to enter your email address and password each time. Since access to your Profile is protected by your email address and password, it is very important that you protect your password by making it known only to you. To ensure you are the only person that knows your personal access information, all access to your login information should not be written down or accessible to other persons, even if you believe it is disguised. Do not disclose your password to anyone, including family members or friends.

Immigrationcare.com will not be held responsible for any access gained by third parties to your personal Profile, whether the login details were provided by you or were otherwise obtained.

Immigrationcare.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

Canadian Visa Eligibility Assessment

The Canadian Visa Eligibility Assessment is a free questionnaire completed on our web, which has been specifically designed to provide you with a preliminary assessment of your ability to satisfy the Canadian Visa criteria for your selected Visa type. You should not rely on this result alone as a true indication of your ability to apply for immigration to Canada.

If you wish to obtain a realistic assessment of your eligibility for Immigration to Canada, you should complete both the Canadian Visa Eligibility Assessment and Interview. Once you have completed these steps, you can purchase a Service in order to enable one of our Immigration Consultant to prepare a detailed assessment.

Interview

The Interview is designed to gather additional information about you to assist us in providing you with a personalised Service. As these questions may not be exhaustive, Clients are advised to use the "Your Comments" section of the Interview to set out further information which may be relevant. Matters of a non-migration nature (such as housing, employment opportunities, etc.) will be disregarded.

Provision of Service

Upon registering your interest and by completing the Eligibility Assessment, you are able to purchase a Service offered by Immigrationcare.com. Upon payment, the Service will be delivered to you within the time frame provided for in the Service description. However, in certain cases this may take longer, depending on the complexity of the Client's Profile, or due to changes in immigration legislation or procedures.

The Service to be provided to the Client may vary from time to time.

Terms of Face-to-Face and Telephone Consultations

The date and time of the client's consultation must be booked by the client by selecting the "Book Consultation" option in the Client Area or by contacting one of our offices and speaking to a Customer Service Representative.

If the client is not available at the booked consultation time and does not provide at least twenty-four (24) hours notice in advance of cancellation, the pre-paid amount is forfeited. Notice to cancel or reschedule the consultation may be provided through the Client Area

As the client telephone consultation is a one-time exclusive engagement, no further advice will be provided at its conclusion. Any further consultations, either by telephone or through the Client Area, with a Immigrationcare.com agent are not covered by the client telephone consultation fee. If further consultation(s) should be desired and/or required, the client may choose to purchase an additional consultation or another migration service from Immigrationcare.com

Some services from Immigrationcare.com include a complimentary consultation.

If the client has purchased a Consultation, contact will be initiated by the relevant Immigrationcare.com Consultant who has been assigned to take that consultation. However if the client is utilising a complimentary consultation, they will be required to contact our office at the assigned time. Complimentary Consultations must be used with 30 days of the first time the client downloaded their service documents from the Client Area

If the client has already paid for the telephone consultation and then opts to cease the engagement for any reason, without providing notice as stipulated above, there will be no entitlement to a refund.

Refund Policy

As soon as payment is received, the Client is deemed to have engaged the Services of Immigrationcare.com. Our Service is our professional advice and expertise. Once the Service has been provided to you, it cannot be returned, whether or not you have changed your mind or you no longer wish to utilise it.

If we have not provided the Services that you have paid for and you have submitted a refund request through the Client Area within 24 hours of payment, your payment will be refunded without any further questions.

Any refund provided will be less 10% of your total payment to cover our administration and banking fees.

We are not part of any government. We are a private company and we do not have the authority to grant you a visa of any kind. We can only assist and advise people who want to immigrate or travel to Canada. Please note that the final decision on all Visa applications rests with theCitizenship and Immigration Canada (CIC).

Any fees paid to Immigrationcare.com are for the provision of Services listed on our website. Our fees do not include other costs which are part of the immigration process such as processing fees, landing fees, medical and police checks, translation of documents, etc. As part of the Services which are provided to you, an approximate indication of the fees which form part of the process will be set out for you, together with clarification as to when these costs are due.

Information Provided by the Client

Immigrationcare.com will use and rely on information provided by the Client in the provision of the Service without having independently verified or assumed responsibility for the accuracy or completeness of such information. Accordingly, the information provided by the Client must be correct, including contact details such as e-mail, etc. If the information provided by the Client is not correct, the Service may not be accurate.

Any advice provided to you should not be used by any third party as each case can vary depending on the particular circumstances of the applicant and the applicant's family. Such action will result in an immediate breach of our Copyright terms as set out above.

The Service also takes into account current and publicly available Canadian Immigration legislation and policy. Immigrationcare.com cannot be held responsible for any inaccuracy arising from changes to such legislation and policy which are not publicly available at the time the Service is provided or which may occur after the Service has been provided to the Client.

The Client is encouraged to seek additional guidance from one of our Immigration Consultants and/or make independent enquiries before relying on the information provided as part of the Service.

Immigrationcare.com cannot offer any advice regarding taxation, business, education or investment advice. Any information provided by employees of Immigrationcare.com on non-immigration related matters should only be interpreted as general information and the Client should obtain professional advice regarding these matters.

Termination of Service

Immigrationcare.com reserves the right to terminate this agreement, your registration with or ability to have full or partial access to this website and/or any other service provided to you by us for any reason, including any improper use of this site; provision of false or misleading information; or your failure to comply with these terms and conditions.

Professional Conduct

Under Canadian law, a person who wishes to operate as a Immigration Consultant must be the member of a Provincial or Territorial Law Society, the Chambre des Notaries du Québec or registered with the Canadian Society of Immigration Consultants (CSIC). Immigrationcare.com confirms that its Immigration Consultants are all members of Canadian Society of Immigration Consultants (CSIC.

Regulation of Immigration Consultants

A copy of the Information on the Canadian Society of Immigration Consultants (CSIC) can be found on the Immigrationcare.com website.

The client acknowledges that they have had access to and the opportunity to read this document in full prior to making any payment to Immigrationcare.com.

Disputes

Any dispute related in any way to your visit to Immigrationcare.com or service you purchase through Ravont Immigratoin Experts shall be submitted to confidential arbitration in Ontario, Canada.

In the event that you have in any manner violated or threatened to violate Immigrationcare.com’s intellectual property rights, Immigrationcare.com, may seek injunctive or other appropriate relief in any provincial or federal court in the province of Ontario, Canada and you consent to exclusive jurisdiction and venue in such courts.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED BY Immigrationcare.com ON AN "AS IS" AND "AS AVAILABLE" BASIS. Immigrationcare.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Immigrationcare.com DISCLAIMS ALL WARRANTIES. Immigrationcare.com DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Immigrationcare.com ARE FREE OF ERROR, VIRUSES OR OTHER HARMFUL COMPONENTS. Immigrationcare.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

To the extent that liability cannot be excluded, the liability of Immigrationcare.com, its directors, officers, employees, consultants and associated companies is limited to the cost of the service Immigrationcare.com provides to the Client.

To the greatest extent possible by law, the Client must indemnify and hold harmless Immigrationcare.com, its officers, employees, agents and related companies (Indemnified Persons) against all Liabilities (including legal costs on a full indemnity basis) incurred by the Indemnified Person in connection with the provision of the Service by Ravont Immigratoin Experts, except the Liability arising from the negligence or default of any of the Indemnified Persons.

Governing Law

The agreement Terms shall be governed by the laws of Ontario, Canada. The Courts of Ontario shall have exclusive jurisdiction to settle any disputes (including claims of set-off and counterclaims) in connection with this Agreement.

General

No person has been authorised to give any representations on behalf of Immigrationcare.com in regards to the subject matter or the terms of these Terms.

Headings in these Terms are for convenience only and do not affect the interpretation of these Terms.

Immigrationcare.com may vary any of these Terms and any other information relating to the Service at any time without notice, and your subsequent use of the website will be governed by the varied Terms.

In the event that any of the provisions of these Terms are or shall become invalid, illegal or unenforceable, the remainder shall survive unaffected.